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For the first time, over 1.2 million ‘eligible’ non-household customers in England can choose their water supplier (from 3 April 2017).
The Payment Accounts Regulations (PARs) transposed the EU’s Payments Accounts Directive in 2015. Part 2 and Schedules 1 and 2 of the PARs set out requirements intended to improve the comparability of fees connected with payment accounts. We expect many...
First published during the 2022 to 2024 Sunak Conservative government
Invitation to give feedback on Export Control Joint Unit's (ECJU) operational processes and shape the future development of the export control service.
The Coal Authority's customer standards sets out the service we're committed to provide to our customers.
Research exploring tax credits customers’ experiences, particularly of digital services and the move towards Universal Credit.
Four winners of the Smart Data Discovery Challenge named
This is HM Revenue and Customs' initial equality impact assessment of the safeguarding customer data programme.
Doorstep selling, regulations, written notice of the right to cancel, exemptions, penalties
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