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Research into providing a profile of the knowledge gaps of pensioners and pre-pensioners.
This report shows the Home Office’s progress towards implementing guidance on customer service telephone numbers.
This research monitors satisfaction with the service provided by Identity and Passport Service (IPS).
This research explored customer responses to a set of HM Revenue and Customs test letters.
The UK Hydrographic Office (UKHO) has announced the appointment of Rear Admiral Angus Essenhigh OBE as the United Kingdom’s new National Hydrographer.
First published during the 2022 to 2024 Sunak Conservative government
Research into customer awareness and attitudes towards personal tax transparency.
The MHRA will introduce a patient alert card to increase awareness among men taking finasteride about potential psychiatric and sexual side effects
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