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To assist providers in the implementation of this year’s employer satisfaction survey.
Data on UK Visas and Immigration (UKVI) customer service operations.
How customers are experiencing and interacting with Check, Challenge, Appeal (CCA).
The survey captures learners’ experiences of their college or training organisation.
Report of a telephone survey for BIS. Provides substantive early stage assessments of Solutions for Business products: Starting a business, …
Statistics on passenger rail satisfaction in Great Britain referring to financial year 2014 quarter 1.
A speech by Sarah Cardell, CEO of the Competition and Markets Authority (CMA), delivered at the CMA's 10 year anniversary event.
UK Visas and Immigration is responsible for making millions of decisions every year about who has the right to visit or stay in the country, with a firm emphasis on national security and a culture of customer satisfaction for people...
How DWP uses transparency and open data to improve public services and accountability.
First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government
The employer satisfaction survey captures employers' experiences of their training.
Annual statistics on rail passengers' satisfaction with how train operating companies handled their complaints.
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