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Findings from a feasibility study which explores potential design options for a new measure of Jobcentre Plus customer satisfaction.
Latest annual report on customer satisfaction levels with NISRA
A customer satisfaction survey of DVLA's customers at Post Office counters.
This report provides an overview of customers’ satisfaction and experience of the service they received from the DWP Child Maintenance Service (CMS) between April 2020 and March 2021.
This research monitors satisfaction with the service provided by Identity and Passport Service (IPS).
A report about the findings of the Compensation Recovery Unit customer satisfaction survey 2011.
A report about the findings of the 2014 Compensation Recovery Unit customer satisfaction survey.
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