Research and analysis
DVLA: Post Office Customer Satisfaction Survey
A customer satisfaction survey of DVLA's customers at Post Office counters.
Documents
Details
A survey to:
- provide a single percentage figure of the level of customer satisfaction with DVLA services offered at the Post Office
- assess customers’ awareness of DVLA’s online services
- discover how customers remind themselves to pay their vehicle tax
Updates to this page
Published 12 October 2018