Research and analysis

DVLA: Post Office Customer Satisfaction Survey

A customer satisfaction survey of DVLA's customers at Post Office counters.

• From: Driver and Vehicle Licensing Agency
• Published: 12 October 2018

Documents

Post Office Customer Satisfaction Survey June 2018

PDF, 177 KB, 1 page

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Details

A survey to:

• provide a single percentage figure of the level of customer satisfaction with DVLA services offered at the Post Office
• assess customers’ awareness of DVLA’s online services
• discover how customers remind themselves to pay their vehicle tax

Published 12 October 2018