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The Pension, Disability and Carers Service survey findings for 2010/2011.
The report details the level of customer satisfaction and awareness of NISRA amongst NICS staff and provides NISRA with feedback on how it is performing.
This report details the levels of satisfaction reported by Driver and Vehicle Agency (DVA) customers during their most recent contact with the DVA in Northern Ireland.
Report with the results from the 2015 customer satisfaction survey into school complaints.
The quarterly results of the Defence Infrastructure Organisation (DIO) service delivery customer satisfaction tracker survey for financial year 2018/19.
The quarterly results of the Defence Infrastructure Organisation service delivery customer satisfaction tracker survey for financial year 2019/20.
Report with the results from the 2013 customer satisfaction survey into school complaints.
The quarterly results of the Defence Infrastructure Organisation ops accommodation customer satisfaction tracker survey for financial year 2013 to 2014.
Client satisfaction statistics for clients contacting the Child Maintenance Service between November 2013 and August 2016.
Research looking at customers' experiences of using the National Careers Service after their call, meeting with an adviser or visit to the website.
The quarterly results of the Defence Infrastructure Organisation service delivery customer satisfaction tracker survey for financial year 2015 to 2016.
Research looking at National Careers Service users’ satisfaction and progression after their telephone call, meeting with an adviser or visit to the website.
The quarterly results of the Defence Infrastructure Organisation service delivery customer satisfaction tracker survey for financial year 2016/17.
The quarterly results of the Defence Infrastructure Organisation service delivery customer satisfaction tracker survey for financial year 2014 to 2015.
Report with the results from the 2014 customer satisfaction survey into school complaints.
Survey to monitor satisfaction with the service by identifying particular elements which lead to higher and lower levels of satisfaction.
Client satisfaction results for users of the Child Maintenance Options service between April 2014 and September 2016.
Research to improve the experience of contacting HM Revenue and Customs for individual taxpayers.
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