We use some essential cookies to make this website work.
We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.
We also use cookies set by other sites to help us deliver content from their services.
You have accepted additional cookies. You can change your cookie settings at any time.
You have rejected additional cookies. You can change your cookie settings at any time.
Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
We're seeking your views on how to ensure that our regulatory, competition and enforcement regimes are suitable for the modern economy and the modern consumer.
The 'shopping basket' of items making up the suite of consumer price inflation indices (CPIH, CPI & RPI) are reviewed every year. Some items are taken out of the basket, some are brought in, to reflect changes in the market...
This report describes the main findings from the department's 2022 customer survey.
This call for evidence considers barriers to innovation in the energy retail market.
First published during the 2022 to 2024 Sunak Conservative government
Our vision to become an established customer orientated organisation will deliver the best end to end experiences for our customers internally and externally.
Employment Tribunal decision.
Annual report on users' perceptions and satisfaction levels of disposability assessment service.
Research with customers who need extra help to update our understanding of their experience of accessing support with their taxes through voluntary and community sector organisations, and HMRC.
Don’t include personal or financial information like your National Insurance number or credit card details.
To help us improve GOV.UK, we’d like to know more about your visit today. Please fill in this survey (opens in a new tab).