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The characteristics of a good service, including making things as clear and straightforward as possible for users.
First published during the 2019 to 2022 Johnson Conservative government
Section last updated: January 2019.
Essential resources for project delivery professionals leading, managing or involved in projects or programmes in government.
What to do during the beta phase, launching your service in private and public beta and deciding to move on to live.
First published during the 2022 to 2024 Sunak Conservative government
Upper Tribunal Administrative Appeals Chamber decision by Judge Church on 29 April 2024
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