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How the Buyer Credit Facility works, its benefits, eligibility and how to apply.
Customer service standards for visa applications and settlement if you're applying from inside or outside the UK.
Find out about the VAT place of supply rules if your business sells digital services to private consumers.
Find out about our Supply Chain Discount Guarantee: its benefits, eligibility criteria and how to apply.
The duties and competence requirements for building regulations that clients, designers and contractors must meet.
How to set up a self-billing arrangement between a VAT-registered customer and their supplier, and the conditions that have to be met.
This report provides the outcomes of the Driving Standards Agency's customer satisfaction business targets for 2011 to 2012.
Find out the rules to establish the country of origin of imported and exported goods and to help identify goods which qualify for lower or no Customs Duty.
How you should account for VAT on goods that are lost, stolen, damaged or destroyed.
A report summarising the results of the SIA's 2023 customer satisfaction survey.
Find out how to import your personal belongings, pets and private motor vehicles when moving or returning to the UK.
Guidance about the premium customer service for employers, explaining the benefits, costs, eligibility and how to apply.
David Thomson, Head of Operational Readiness and Senior Responsible Owner (SRO) for the DSA Transformation Programme
Find out about the Bond Support Scheme - how it works, its benefits and how to apply.
How to make sure your business’ terms and conditions are fair, and avoid unfair contract terms
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