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Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
Ensuring you get what you pay for.
Find out when you need to charge VAT and at what rate if you supply food and drink for the purposes of catering or as a takeaway.
The CMA is consulting on advice for trader recommendation sites on how to stay on the right side of the law – meaning better protection for consumers.
A report summarising the results of the SIA's 2021 customer satisfaction survey.
A survey monitoring customer satisfaction in the communications market.
Information to help you identify if your organisation needs to publish a modern slavery statement.
The IPO customer service standards tell you the level of service you can expect and how we are performing against these targets.
How the Workplace Charging Scheme works, responsibilities for installers and how to make a claim.
A report summarising the results of the SIA's 2022 customer satisfaction survey.
Find out about our Export Working Capital Scheme: its benefits, eligibility criteria and how to apply.
How to apply for a clinical trial including eligibility, phases, model IMPDs, costs and how to make changes to your application.
Find out about which goods and services for disabled people and people aged 60 or over that you should apply zero or reduced rate VAT.
An executive summary of the quantitative findings from the annual Customer Service survey 2017-18
Find out about our Lines of Credit facility: its benefits, eligibility criteria and how to apply.
How to apply VAT rules to supplies, imports and export of gold and investment gold.
An executive summary of the quantitative findings from the Insolvency Service’s annual customer service survey.
Find out how to determine the place of supply of your services and how to deal with supplies of services which you receive from outside the UK.
Customer service standards for settlement applications for the UK.
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