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News stories, speeches, letters and notices
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Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
Rules for moving goods between the UK and EU under the Trade and Cooperation Agreement.
A report about the findings of the 2021 Compensation Recovery Unit customer satisfaction survey.
What our customers can expect from us and what we need our customers to do.
Legal requirements and good practice guidance for SQP retailers’ premises inspections.
Read about the GCA 2024 Groceries Sector Survey results.
If you import or export using a trade agreement or the Developing Countries Trading Scheme, you may be able to reduce the duties on your goods.
Postwatch was set up in 2001 to assist customers with disputes or complaints relating to postal services in the UK. In 2008, it merged with Energywatch to form Consumer Focus.
What you need to know about and do to comply with the law and keep consumers safe.
How to register a new charge at Companies House, or tell us about any you've paid off.
Find out how the VAT Cash Accounting Scheme works and the conditions you must meet if you want to use it.
For the first time, over 1.2 million ‘eligible’ non-household customers in England can choose their water supplier (from 3 April 2017).
Find out what VAT should be charged on supplies of fuel and power if you're a supplier or a user.
OTS publishes an update on the Single Customer Account.
Consumer protection and rights for goods and services - returning faulty goods, consumer credit, credit and store cards, refunds.
Documents, certificates, letters and notes available at the British Embassy in Tunisia.
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