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What you can expect if you request a meter test.
What to do if you think your gas bills are high or gas meter is faulty.
This guidance is to help you know how to recognise a hallmark and who to contact about your consumer rights.
The Government's Code of Practice for Consumer Internet of Things (IoT) Security for manufacturers, with guidance for consumers on smart devices at home.
Supporting the alcohol and retail industries to market their products responsibly, with the aim of protecting the public and informing consumers.
Renting a car doesn’t always go smoothly. Things can go wrong before, during or after the rental, make sure you protect yourself by reading our advice.
This is an agreement between the government and the Association of British Insurers (ABI) on the use of genetic test results in underwriting insurance policies.
Import supply meters affected by onsite renewable electricity generation.
Give information to consumers when selling food that is loose or hasn't been prepacked by another producer.
An example of what an age verification policy for premises that sells or supplies alcohol could look like.
Principles to help online hotel booking companies change their practices to conform with consumer law.
Your rights as a passenger when travelling to the European Union.
Information from the UK's assay offices giving guidance on the Hallmarking Act 1973.
The CMA has produced guidance for traders active in the online mattress sector.
The Competition and Markets Authority (CMA) has produced this guide to help you understand what your main consumer law rights are at the different stages of considering and undergoing fertility treatment.
Guidance for business and consumers on rights for consumers who have experienced misleading or aggressive selling.
How trader recommendation platforms can meet their legal obligations and protect consumers.
The CMA has produced compliance guidance for unregulated providers of will writing, online divorce and pre-paid probate services.
Advice for manufacturers and retailers on footwear labelling.
Information on complying with consumer protection law when working with content creators and influencers on social media.
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