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Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
Information for content creators on complying with consumer protection law when endorsing products, brands or services on social media.
This is an agreement between the government and the Association of British Insurers (ABI) on the use of genetic test results in underwriting insurance policies.
Poster to help independent retailers understand what they need to do to comply with consumer law.
Covers the purpose of project management, project start-up and initiation, running a project, project closure, benefits realisation, and includes…
What to do if you think your gas bills are high or gas meter is faulty.
Information from the UK's assay offices giving guidance on the Hallmarking Act 1973.
Guidance for people who are buying or own a leasehold property in England or Wales
An example of what an age verification policy for premises that sells or supplies alcohol could look like.
The Competition and Markets Authority (CMA) has produced this guide to help you understand what your main consumer law rights are at the different stages of considering and undergoing fertility treatment.
Advice for manufacturers and retailers on footwear labelling.
Principles to help online hotel booking companies change their practices to conform with consumer law.
How the CMA uses its consumer powers to address problems in markets, including its approach to compliance and enforcement of consumer law.
Information on consumer rights for residents in care homes and their families or other representatives.
Quick guide to the main rules covering how you compete, how you treat your customers and how you sell.
Information on your rights for people who are considering or have purchased a package holiday
Your rights as a passenger when travelling to the European Union.
Guidance to water and sewerage undertakers and the Water Services Regulation Authority under Section 44 of the Flood and Water Management Act.
Guidance for businesses on the online resale of tickets for entertainment and sporting events.
Practical advice for anti-virus software businesses that use auto-renewing contracts in the UK.
A statement from the CMA on consumer protection law in relation to cancellations and refunds due to coronavirus
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