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How to make an accurate environmental claim for your product, service or organisation.
The CMA has reviewed the online dating industry and identified common terms and conditions and practices that are likely to be illegal under consumer law.
We have been alerted to fraudsters hosting websites offering certification which they claim workers need before being allowed offshore in the UK Continental Shelf (UKCS).
Information on complying with consumer protection law when working with content creators and influencers on social media.
What extended warranties are and how you can decide whether you need to buy one.
The CMA has published 6 key principles for tackling hidden ads on social media for platforms.
This sets out best practice principles to ensure retailers' delivery services meet the needs of customers who live in remote communities.
Under the Energy Transfer Scheme, Bulb Energy customers will be moved to existing energy supplier Octopus Energy.
This command paper sets out the government’s preferred scheme design and cost ceilings for the 4 largest schemes, alongside additional guidance papers.
Guidance setting out Hallmarking Act requirements for Assay Offices to be able to apply hallmarks to partially constructed items.
This paper sets out principles for when the CMA will use field and online experiments and describes best practice for conducting them.
The Joint Committee of Assay Offices’ notice on hallmarking consents.
Details of a new funding facility for Bulb SAR post-transfer.
Making relevant licensing authorities responsible authorities.
This guidance is to help you know how to recognise a hallmark and who to contact about your consumer rights.
Amended supporting guidance for licensing authorities on the late night levy.
The British Hallmarking Council's Touchstone 2024 award for trading standards teams is open for submissions.
Guidance for Trading Standards officers on how to enforce the hallmarking law.
A quick guide to the main changes to the Consumer Credit Act and other associated legislation that implement the Consumer Credit Directive.
British Hallmarking Council guidance on selling articles of precious metal on the internet, to comply with UK hallmarking legislation.
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