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Explains government policy and actions to encourage consumer dispute resolution without going to court, including details of the regulations.
First published during the 2015 to 2016 Cameron Conservative government
About the network of UK organisations providing advice and help to consumers and businesses, and enforcing consumer law.
How the government is changing some laws to help consumers.
First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government
We are seeking views on how we can help support closer working between UK economic regulators.
We are seeking views on proposed changes to the pyrotechnic regulations in order to implement 2 EU directives.
We’re asking for views to help us apply new European requirements for alternative dispute and online dispute resolution into UK law.
A summary of plans to implement the measures in the Consumer Rights Bill.
The government is seeking evidence and views on the Commission's proposal to update consumer protection in the travel market.
Seeks evidence on the balance of competencies between the UK and EU relating to competition and consumer protection policy.
Conclusions to a review of consumer access to personal data held by companies.
Inviting views on the secondary regulation relating to the formation of the Competition and Markets Authority.
Bill for a simple, modern framework of consumer rights.
Sought views on the UK’s implementation of the Consumer Rights Directive (CRD).
Consults on the European Commission’s proposals for 2 new European regulations to improve consumer product safety.
Seeks views on draft Cosmetic Products Enforcement Regulations 2013, relating to safety of cosmetic products made available in the EU.
Consultation on proposed amendments to the the statutory Feed Law Code of Practice (for England and Wales).
Draft regulations to reform the law on misleading and aggressive commercial practices.
We’re asking for views on draft regulations reforming the law on misleading and aggressive selling.
The Code of Practice gives guidance and sets out the criteria that local authority food law regulatory services need to follow.
This report presents findings from the 2012 DebtTrack survey and considers trends in key consumer debt indicators since 2008 to 2009.
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