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Consumer rights and issues

Policy papers and consultations

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261 results sorted by Updated (newest)
  • Proposed changes to the UK's furniture flammability laws to improve safety, make UK furniture greener and bring savings to industry.

  • Updated documents giving an overview of the proposed Thames Tideway Tunnel project and why it is needed.

    First published during the 2015 to 2016 Cameron Conservative government

  • The government response to the Competition and Markets Authority’s report on the super-complaint by Which?.

    First published during the 2015 to 2016 Cameron Conservative government

  • Review considering the case for allowing businesses to take civil action against copycat packaging.

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Describes what the Consumer Rights Act 2015 aims to achieve and when it came into effect.

    First published during the 2015 to 2016 Cameron Conservative government

  • A consultation on draft guidance on the new unfair contract terms provisions in the Consumer Rights Bill.

  • Consultation on measures aimed at ensuring more effective provision of advice to local planning authorities in relation to surface water drainage management.

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Explains government policy and actions to encourage consumer dispute resolution without going to court, including details of the regulations.

    First published during the 2015 to 2016 Cameron Conservative government

  • About the network of UK organisations providing advice and help to consumers and businesses, and enforcing consumer law.

  • The government wants to make sure that lenders treat borrowers fairly.

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • How the government is maintaining high standards of water and sewerage services.

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • How the government is changing some laws to help consumers.

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • How the government is updating some of the older laws covering estate agents and street traders.

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • We are seeking views on how we can help support closer working between UK economic regulators.

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Our plans to simplify farming and animal health information requests from Defra and its agencies.

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Seeks views on draft regulations, repealing the Pedlars Acts (UK wide) and changing street trading law in England, Wales and Northern Ireland.

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Costs and benefits of legislation on pub companies and tenants proposed in the Small Business, Enterprise and Employment Bill.

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Seeks views on government proposals to establish a Statutory Code and an independent Adjudicator for the pubs sector.

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • A call for evidence seeking views from credit unions, the private sector and wider society on what the credit union sector should look like in the future.

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • The Claims Management Regulator (CMR) is consulting on proposals to make technical changes to the CMR Complaints Handling Rules 2006.

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government