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Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
Quantitative and qualitative research into the use and impact of the Enterprise Investment Scheme and Venture Capital Trusts
Research exploring the communications preferences of different audience groups to support the take-up of new HMRC digital services.
Research undertaken with Pay As You Earn customers and Self Assessment customers to examine their views and understanding of the tax summaries.
Analysis to estimate the price elasticity of demand for duty‐paid cigarettes in the UK.
Qualitative research with accountants, lawyers and employers to explore the use of employment-related securities in remuneration packages.
The report explores unlisted companies’ profit distribution and investment patterns and their future plans for growth.
The report explores reasons for taxpayers’ behaviour regarding enveloped property and the impact of the Annual Tax on Enveloped Dwellings (ATED) on this behaviour.
Research to help establish readiness among the existing micro employer population to move to full 'on or before' reporting.
Findings from quantitative research conducted to test understanding and customer behaviour.
A qualitative investigation to understand the experiences of, and deterrence effect on, people who have been convicted of tax evasion.
Findings from qualitative research conducted to test understanding and improve the customer experience.
Qualitative research to explore how HMRC customers form opinions of their experience with us, to help inform the future HMRC Customer Survey.
The HMRC Customer Survey Annual Report describes the main findings from the latest wave of data collection (2014 to 2015).
This research gathered evidence to inform HMRC's communications strategy for the introduction of the Scottish Rate of Income Tax.
Research to understand barriers and incentives of adopting Flat Rate Expenses and the Mileage Allowance Relief Optional Reporting Scheme
Findings from the 2014 tax credits panel study looking at customer understanding and experience of the tax credits system, digital services and the transition to Universal Credit.
A qualitative investigation into the effect of payment and reporting taxation cycles on the business experience of small and medium sized enterprises.
Research to understand the reasons for progress chasing calls to the tax credits helpline.
A qualitative investigation into the behavioural drivers of, and barriers to, making a voluntary disclosure of unpaid tax among UK taxpayers.
Findings from qualitative and quantitative research conducted to move IHT processes online and improve the customer experience.
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