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Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
The CMA is undertaking work on consumer vulnerability.
Economic research on use of pricing algorithms and potential competition concerns, including collusion and personalised pricing.
A study on the consumer experience of buying and selling homes in England and Wales.
Response to a consultation on a change to the operator of the Warm Home Discount reconciliation mechanism.
Independent review by Professor Michael Waterson of consumer protection measures in the online ticket resale market.
An independent review of the UK's system for the recall of unsafe products.
An independent report examining the impact and effectiveness of local authority trading standards services.
An assessment of the act which introduced powers to immediately suspend driving instructors where they present a significant danger to the safety of the public.
A summary of existing regulations, guidance and redress covering personal data.
Survey into UK attitudes to ethical standards in retail and their impact on the public's buying decisions.
A survey looking at the consumer experience over 2013 and 2014.
Feasibility of increasing and improving consumer engagement with the energy market through the use of QR codes.
Report on lessons from the midata Innovation Lab (mIL) exploring the opportunities being opened up by midata.
Literature review for BIS to explore the relationships between, and evidence base for, consumer empowerment and economic growth. Identifies …
Closed consultation. Reviews the progress of the midata programme and consultation on taking a power to make the programme compulsory. midata…
Report on research looking at the response to midata, which gives consumers access to their personal data.
Draft for discussion at the September 2012 midata strategy board. Provides a set of vignettes to illustrate the midata vision. See also the …
Overview of the midata programme
Independent review of Citizens Advice and Citizens Advice Scotland by Dr Bob Dobbie to inform government funding. Investigates whether the current…
Case study on the ‘Know your consumer rights’ campaign led by BIS in partnership with the Office of Fair Trading and Consumer Focus.
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