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Understand user needs: plan research, prepare for sessions, share and analyse findings.
How to take part in user research at the UK IPO – signing up, who we want to meet with, why we research and your data rights.
This collection brings together the Insolvency Service's statistics and datasets requested by users, along with ad-hoc statistics releases.
Information on legal requirements and advice for British nationals buying or renting property in Spain.
The importance of user research in service design and how it helps you understand and build for user needs.
A set of profiles highlighting common barriers users face when accessing digital services and tips for designing services everyone can use.
Finding out what users need from your service will help you design a service that’s easy to use and valued by the people who need it.
A collection of the IPO's people survey results.
The Open Data User Group (ODUG) operated between 2012 and 2015. It gathered views of open data users/re-users to influence data releases for free through government’s Public Sector Transparency Board.
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