When you'll get paid

Most payments are made automatically in November or December.

You’ll get a letter telling you:

  • how much you’ll get
  • which bank account it will be paid into - this is usually the same account as your Pension Credit or other benefits

If you do not get a letter

If you do not get a letter or the money has not been paid into your account by 29 January 2025, contact the Winter Fuel Payment Centre.

If you’re waiting for a Pension Credit decision

You’ll get the Winter Fuel Payment automatically when your claim for Pension Credit is approved.

If you’ve applied for Pension Credit but have not received a decision yet, you do not need to contact the Winter Fuel Payment Centre.