Collection

Other cross-cutting guidance (immigration staff guidance)

This collection contains cross-cutting immigration staff guidance on applications.

• From: UK Visas and Immigration
• Published: 29 November 2013
• Last updated: 19 April 2024 — See all updates

This collection contains immigration staff guidance on cross-cutting information and application processes.

Documents

• 3C and 3D leave: caseworker guidance
  • 17 August 2023
  • Guidance
• Administrative review: caseworker guidance
  • 4 April 2024
  • Guidance
• Affordability fee waiver: caseworker guidance
  • 16 June 2022
  • Guidance
• Applications for a fee waiver: caseworker guidance
  • 11 September 2024
  • Guidance
• Applications from overstayers: caseworker guidance
  • 16 October 2024
  • Guidance
• Assessing the English language requirement: caseworker guidance
  • 22 August 2024
  • Guidance
• Calculating continuous lawful period: caseworker guidance
  • 23 December 2022
  • Guidance
• Citizenship fee waiver for individuals under 18: caseworker guidance
  • 5 October 2023
  • Guidance
• Complexity application routing solution (visits): caseworker guidance
  • 17 May 2023
  • Guidance
• Continuous residence: caseworker guidance
  • 28 November 2024
  • Guidance
• Coronavirus extension concession (CEC) and exceptional assurance concession: caseworker guidance
  • 9 April 2024
  • Guidance
• Customer services safeguarding strategy: caseworker guidance
  • 12 July 2024
  • Guidance
• DNA policy: caseworker guidance
  • 19 March 2020
  • Guidance
• Document verification checks: caseworker guidance
  • 12 December 2016
  • Guidance
• Educational Testing Service: caseworker guidance
  • 19 November 2020
  • Guidance
• Exceptional circumstances fee waiver: caseworker guidance
  • 10 September 2020
  • Guidance
• Financial requirement: caseworker guidance
  • 16 August 2024
  • Guidance
• Human rights claims on medical grounds: caseworker guidance
  • 19 October 2020
  • Guidance
• Immigration and nationality refunds policy: caseworker guidance
  • 24 April 2024
  • Guidance
• Immigration Health Surcharge: caseworker guidance
  • 12 September 2024
  • Guidance
• Knowledge of language and life in the UK: caseworker guidance
  • 9 July 2024
  • Guidance
• Leave outside the Immigration Rules: caseworker guidance
  • 30 August 2023
  • Guidance
• Litigation debt: caseworker guidance
  • 9 February 2024
  • Guidance
• Operation Innerste process: caseworker guidance
  • 26 October 2023
  • Guidance
• Points-based system – evidential flexibility: caseworker guidance
  • 15 January 2021
  • Guidance
• Public funds: caseworker guidance
  • 5 October 2023
  • Guidance
• Reconsiderations: caseworker guidance
  • 10 June 2022
  • Guidance
• Retaining valuable documents: caseworker guidance
  • 31 July 2024
  • Guidance
• Lapsing leave and returning residents: caseworker guidance
  • 26 September 2024
  • Guidance
• Temporary permission to stay for victims of human trafficking and slavery: caseworker guidance
  • 22 November 2024
  • Guidance
• The ethical decision-making model: caseworker guidance
  • 11 November 2021
  • Guidance
• Transfer or refer a case: caseworker guidance
  • 14 August 2024
  • Guidance
• Travel bans: caseworker guidance
  • 24 October 2023
  • Guidance
• Settlement applications and permission to stay: caseworker guidance
  • 24 June 2022
  • Guidance

Published 29 November 2013
Last updated 19 April 2024 + show all updates

1. 19 April 2024

   Added Immigration Health Surcharge guidance.

2. 9 April 2024

   Added link to the coronavirus extension concession (CEC) and exceptional assurance concession caseworker guidance.

3. 26 October 2023

   Operation Innerste process: caseworker guidance has been added.

4. 17 May 2023

   Added guidance on 'Complexity application routing solution (visits)' which replaces document 'Workflow routing – visitors'.

5. 30 January 2023

   Added guidance on temporary permission to stay for victims of human trafficking and slavery.

6. 5 August 2022

   Added Customer Services safeguarding strategy.

7. 24 June 2022

   Added guidance on varying a settlement application and granting permission to stay.

8. 16 June 2022

   Added a new doc 'Affordability fee waiver: overseas Human Rights-based applications (Article 8)'.

9. 26 May 2022

   New applications for a child citizenship fee waiver guidance added.

10. 11 November 2021

    Added guidance on the ethical decision-making model.

11. 19 February 2021

    Added 'Continuous Residence' guidance.

12. 1 December 2020

    Added the financial requirement and Calculating continuous leave caseworker guidance.

13. 5 October 2020

    Added English language requirements for immigration applicants.

14. 10 September 2020

    Added 2 new staff guidance documents : Exceptional circumstances fee waiver; Immigration and nationality refunds policy.

15. 12 August 2020

    Updated to add Educational Testing Service (ETS): casework instructions and new Workflow routing: visitor, short-term student and overseas domestic worker guidance added.

16. 8 November 2018

    New DNA policy guidance added.

17. 6 July 2018

    New guidance on returning residents added.

18. 27 February 2018

    Added guidance on leave outside the Immigration Rules.

19. 21 February 2018

    Added a new guidance page to the collection: Interim operation guidance: discretionary leave for victims of modern slavery.

20. 30 January 2017

    New guidance on international travel bans.

21. 12 December 2016

    'Document verification checks' guidance added.

22. 20 October 2016

    New litigation debt guidance.

23. 12 January 2015

    added 'Post incident management' to collection

24. 21 October 2014

    New modernised guidance on administrative review.

25. 29 November 2013

    First published.