Ageing Society: product design for older people
Research into how design processes and practices affect product safety for older people.
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The Office for Product and Safety Standards commissioned BritainThinks to conduct qualitative research.
Through desk research, qualitative mini-groups, interviews, ethnographic research and a co-creation workshop, this research engaged with 66 older people, 23 carers of older people, 11 younger people and 22 experts, including representatives of older people, consumers and designers.
Fieldwork was conducted between January 2020 and July 2020 – meaning the fieldwork period overlapped with the outbreak of Covid-19, which impacted the methodological approach.