Guidance

Post Office Check & Send service: caseworker guidance

Tells HM Passport Office staff how to handle passport applications made using the Check & Send service.

• From: HM Passport Office
• Published: 7 February 2012
• Last updated: 17 November 2022 — See all updates

Documents

Check & Send service (accessible)

HTML

Check & Send service

PDF, 264 KB, 17 pages

Details

This guidance tells HM Passport Office staff how to handle passport applications made using the Check & Send service provided by our partner the Post Office Ltd.

Published 7 February 2012
Last updated 17 November 2022 + show all updates

1. 17 November 2022

   Updated to the latest version of the guidance.

2. 26 September 2022

   Accessible version added.

3. 1 November 2021

   Updated guidance.

4. 7 February 2012

   First published.