Damaged British passports: caseworker guidance
Tells HM Passport Office staff how to check a damaged British passport received as a supporting document, and how to replace a damaged British passport.
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This guidance tells HM Passport Office staff how to assess British machine readable passports for damage, wear and tear or fraudulent tampering and how to handle applications to replace these passports. Machine readable passports have a burgundy or dark blue (soft) cover.
This guidance does not cover Old Blue (hardback style) passports.
Updates to this page
Last updated 27 August 2024 + show all updates
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This guidance has been updated to make minor terminology changes.
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Added version 13.0 of guidance.
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Accessible version added.
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Updated guidance renamed as 'damaged British passports'.
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New guidance published.
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First published.