Guidance

Date of birth: caseworker guidance

Tells HM Passport Office staff about the customer’s date of birth and how it must be shown on the passport and in our records.

From:
HM Passport Office
Published
17 June 2021
Last updated
4 February 2025 — See all updates

Documents

Date of birth (accessible version)

HTML

Date of birth

PDF, 240 KB, 14 pages

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Details

This guidance tells HM Passport Office staff:

  • why recording the customer’s correct date of birth is important
  • about the documents we accept to confirm a customer’s date of birth
  • what to do if the customer wants to change their date of birth on their passport

Updates to this page

Published 17 June 2021
Last updated 4 February 2025 + show all updates

  1. This guidance has been updated to tell examiners what action to take if the customer crosses an age threshold (for example, under 12 to over 12), when you make a change to the customer’s date of birth.

  2. Added version 8.0 of this guidance.

  3. Accessible version added.

  4. First published.

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