Guidance

Prisoners: caseworker guidance

Tells HM Passport Office staff how to handle applications and queries from prisoners (detainees), including ex-prisoners or those out on licence, in the UK or overseas.

• From: HM Passport Office
• Published: 7 February 2012
• Last updated: 14 November 2022 — See all updates

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Prisoners (accessible)

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Prisoners

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Details

This guidance tells HM Passport Office examiners, counter fraud team, customer service management team and intelligence hub staff about handling applications and queries from prisoners (including ex-prisoners or those out on licence) in the UK or overseas.

Published 7 February 2012
Last updated 14 November 2022 + show all updates

1. 14 November 2022

   Updated guidance.

2. 3 October 2022

   Accessible version added.

3. 1 November 2021

   Updated guidance.

4. 7 February 2012

   First published.