Guidance

Check when you can expect a reply from HMRC

Find out when you can expect to receive a reply from HMRC to a query or request you've made.

The information in this tool is updated weekly.

You can use this tool for queries or requests you’ve made about:

  • Child Benefit
  • Corporation Tax
  • employers’ PAYE
  • Income Tax
  • National Insurance
  • Self Assessment
  • tax credits
  • VAT

If you’re an agent, you can also check how long it will take HMRC to:

  • register you as an agent to use HMRC online services
  • process an application for authority to act on behalf of a client
  • amend your agent details

Start now

If your query is about anything else, contact HMRC.

Updates to this page

Published 29 September 2021
Last updated 10 May 2023 show all updates
  1. You can now use the tool to check when you’ll receive a reply to queries and requests about employers’ PAYE and National Insurance.

  2. Child Benefit has been added to the list about when you can expect to receive a reply from HMRC to a query or request you've made.

  3. The information about when you can expect a reply from HMRC is updated weekly.

  4. Corporation Tax has been added to the list about when you can expect to receive a reply from HMRC to a query or request you've made.

  5. Updated to add VAT to the list of areas to find out when you can expect to receive a reply from HMRC to a query or request you've made.

  6. Added translation

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