CSLM7000 - Complaints: student loan complaints: contents

1. CSLM7001

   Introduction
2. CSLM7010

   How are complaints handled at present?
3. CSLM7015

   Complaints - policy issues
4. CSLM7020

   Complaints - exchange of information
5. CSLM7025

   Complaints - issue / amount of loan
6. CSLM7030

   Complaints - loan statements
7. CSLM7035

   Complaints - deductions from the wrong taxpayer
8. CSLM7040

   Complaints - excessive deductions
9. CSLM7045

   Complaints - deductions after loan is repaid
10. CSLM7050

    Complaints - failure to deduct
11. CSLM7055

    Complaints - delays / errors making refunds
12. CSLM7060

    Complaints - errors in collection of arears