DMBM512800 - Customer contact and data security: compulsory verification checks: contents

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1. DMBM512810

   What are verification checks?
2. DMBM512820

   Why do we do verification checks?
3. DMBM512830

   When to do verification checks
4. DMBM512840

   Who should do the verification checks?
5. DMBM512845

   Verification checks based on customer type: contents
6. DMBM512910

   Verification checks based on type of contact: contents
7. DMBM512990

   What to do if a caller fails verification checks
8. DMBM513010

   If in doubt
9. DMBM513015

   Hints and tips
10. DMBM513020

    Recording of verification checks: contents
11. DMBM513100

    Assurance of verification checks - managers and Quality Assurance (QA)
12. DMBM513110

    Verification check helpcards
13. DMBM513115

    Verification FAQs