We use some essential cookies to make this website work.
We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.
We also use cookies set by other sites to help us deliver content from their services.
You have accepted additional cookies. You can change your cookie settings at any time.
You have rejected additional cookies. You can change your cookie settings at any time.
Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
Get advice on consumer issues, your energy supply and postal service - numbers, enquiry forms, how to complain.
Employment Tribunal decision.
Proposals to update Smart Energy GB’s objectives, strengthen its governance, and revise its funding model, to focus on supporting the next phase of the rollout.
First published during the 2019 to 2022 Johnson Conservative government
Teva UK Ltd. has informed the MHRA of a labelling error. This notification provides further advice on the safe use of the product.
Explains the Consumer Protection Partnerships work to date, current work to deal with consumer detriment, and future work.
First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government
In this analysis we explore the recent trends in food and drink producer and consumer price inflation in the UK, using data from producer price inflation measures, consumer price inflation measures and the business impacts and conditions survey (BICS).
Research into large businesses' experiences of dealing with HMRC, their views on administration of tax policy and wider influences on their attitudes to tax.
Price indices, percentage changes and weights for the different measures of consumer price inflation.
The CMA is investigating the use of price reduction and urgency claims by Simba Sleep Limited.
The CMA is consulting on draft consumer law compliance advice for businesses marketing green heating and insulation products to consumers.
A research paper from OFCOM
Presents UK Relative Regional Consumer Price Levels (RRCPLs) of Goods and Services for 2016. They are a welcomed by-product of a project conducted by the Office for National Statistics (ONS) to calculate UK Spatial Adjustment Factors (SAFs) for Eurostat.
Statutory report on the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, first 5 yearly review.
This briefing sets out our thinking to date on consumer protection and redress. It outlines the general principles of our proposed approach …
This multi-phase research project was undertaken to understand customer attitudes, experiences and outcomes at different points of the smart meter customer journey.
Don’t include personal or financial information like your National Insurance number or credit card details.
To help us improve GOV.UK, we’d like to know more about your visit today. Please fill in this survey (opens in a new tab).