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Consumer Futures annual report and accounts for the financial year 2013 to 2014.
Special feature article from the March 2014 edition of Energy trends statistical publication.
Price indices, percentage changes and weights for the different measures of consumer price inflation.
First published during the 2019 to 2022 Johnson Conservative government
Price indices percentage changes and weights for the different measures of consumer price inflation
How customers are experiencing and interacting with Check, Challenge, Appeal (CCA).
This document provides guidance for consumer bodies seeking to become super-complainants to the Financial Conduct Authority (FCA).
This report presents the latest findings from the 2014 to 2015 Error and Fraud Analytical Programme, which measures error and fraud in the tax credits system.
Report on improving Personal tax customers' experience of dealing with HM Revenue and Customs.
An invitation to comment on potential cloud storage consumer protection issues we’ve identified and whether they are affecting consumers.
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