We use some essential cookies to make this website work.
We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.
We also use cookies set by other sites to help us deliver content from their services.
You have accepted additional cookies. You can change your cookie settings at any time.
You have rejected additional cookies. You can change your cookie settings at any time.
Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
This is HM Revenue and Customs' initial equality impact assessment of the safeguarding customer data programme.
Doorstep selling, regulations, written notice of the right to cancel, exemptions, penalties
These orders require price transparency, provide for better early termination loan terms and enable customers to access other forms of loan.
Results from the second year of the PDCS customer satisfaction survey.
Our vision to become an established customer orientated organisation will deliver the best end to end experiences for our customers internally and externally.
Cabinet Office Minister Alex Burghart's speech at Procurex National 2024, a leading public sector procurement event, on the benefits of the Procurement Act
First published during the 2022 to 2024 Sunak Conservative government
A report to help understand customers’ experience with Statutory Valuation.
Research into customers’ experience of Charity Commission services.
Research into providing a profile of the knowledge gaps of pensioners and pre-pensioners.
Data on UK Visas and Immigration customer service operations.
A working paper summarising work undertaken to scope the focus and feasibility of research into how consumer behaviours influence the impacts of the Green Deal and Energy Companies Obligation (GD/ECO) programme.
Don’t include personal or financial information like your National Insurance number or credit card details.
To help us improve GOV.UK, we’d like to know more about your visit today. Please fill in this survey (opens in a new tab).