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This publication reports information from the CSDS. This is a patient-level dataset providing information relating to NHS-funded community services. These services can include health centres, schools and mental health trusts. The data collected includes personal and demographic information, diagnoses including...
Research to understand how trigger prompts affect customer experiences of completing their Self Assessment tax return.
A summary report of findings from the 1st wave of research on the Green Deal customer journey.
Alex Hynes has been appointed as Director General for rail services.
First published during the 2022 to 2024 Sunak Conservative government
The HMRC Customer Survey Annual Report describes the main findings from the 2016 Customer Survey.
Summary of the final results of our pharmaceutical industry customer satisfaction survey.
Research into large businesses' experiences of dealing with HMRC, their views on administration of tax policy and wider influences on their attitudes to tax.
Annual results from the Export Client Survey which measures the quality and impact of the Department for Business and Trade’s (DBT) export promotion services.
Employment Tribunal decision.
This report details the findings from the 2020 Mid-sized business customer survey to explore attitudes and perceptions of HMRC and tax policy.
Nick Brown joined the Government Property Agency (the GPA) in May 2023 as its Chief Financial Officer (CFO). Nick uses his experience gained in leadership roles, including a role he held at Magdalen College, Oxford as interim CFO, to support...
Research into the Large Business Customer Survey results from 2009.
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