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Annual statistics on rail passengers' satisfaction with how train operating companies handled their complaints.
Avoidance Handling Process
Our policy on security of information for the provision of details of agents' identities in applications for support has changed.
First published during the 2016 to 2019 May Conservative government
Data showing passengers satisfaction with handling complaints.
This guidance covers the handling of correspondence from MPs, Peers, Members of the Devolved Parliaments and Assemblies, and members of the public.
Employment Tribunal decision.
Animal Welfare Committee advice on the preslaughter handling of horses.
A safety message to the shipping industry highlighting the importance for crew and charterers to be sufficiently trained and experienced for the task.
Letter from the Aviation Minister detailing the outcomes of the review of ground handling at UK airports.
First published during the 2022 to 2024 Sunak Conservative government
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