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The approach the Secretary of State will normally take in deciding how to exercise their role under the Ticketing and Settlement Agreement (TSA) in relation to ticket offices.
Ticket office opening (Part A) 1. Introduction This guidance document sets…
Guide simplifying and explaining the articles of regulation No 1371/2007, which affects UK rail passengers' rights and obligations.
Introduction Regulation 1371/2007 on Rail Passengers’ Rights and…
Decision on the application from London Midland to change the opening hours of 86 ticket offices.
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