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This guidance is principally intended to help traders to comply with the Consumer Protection from Unfair Trading Regulations 2008 (CPRs).
How approved driving instructors should behave in their personal conduct and business dealings, including advertising their services and settling disputes.
About the code The Driver and Vehicle Standards Agency (DVSA) and the…
Advice for manufacturers and retailers on textile labelling.
Guidance to help businesses make sure their contract terms and notices are fair and clear to consumers.
Advice to help higher education providers understand their responsibilities under consumer protection law when dealing with undergraduate students.
How to make sure your business’ terms and conditions are fair, and avoid unfair contract terms
A basic guide for businesses on the Consumer Protection from Unfair Trading Regulations.
An Order which introduces legal obligations on funeral directors and crematorium operators.
How to comply with hallmarking law if your business supplies items described as precious metal (gold, silver, platinum or palladium).
Quick guide to the main rules covering how you compete, how you treat your customers and how you sell.
How the CMA uses its consumer powers to address problems in markets, including its approach to compliance and enforcement of consumer law.
Guidance for business and consumers on rights for consumers who have experienced misleading or aggressive selling.
This guidance is to help you know how to recognise a hallmark and who to contact about your consumer rights.
The Government's Code of Practice for Consumer Internet of Things (IoT) Security for manufacturers, with guidance for consumers on smart devices at home.
The CMA has produced guidance for traders active in the online mattress sector.
Information for content creators on complying with consumer protection law when endorsing products, brands or services on social media.
Principles to help online hotel booking companies change their practices to conform with consumer law.
The Competition and Markets Authority (CMA) has produced this guide to help you understand what your main consumer law rights are at the different stages of considering and undergoing fertility treatment.
Information from the UK's assay offices giving guidance on the Hallmarking Act 1973.
Advice for manufacturers and retailers on footwear labelling.
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