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Consumer protection

Policy papers and consultations

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93 results sorted by Updated (newest)
  • A call for evidence on consumer protection measures applying to the re-sale of tickets for entertainment and sporting events.

  • Government response to the review of consumer protection measures in the online ticket resale market.

    First published during the 2016 to 2019 May Conservative government

  • Seeking views on proposed changes to the ATOL consumer protection scheme.

    First published during the 2016 to 2019 May Conservative government

  • This consultation seeks comments on proposals to amend the Food Law Code of Practice.

  • We're asking consumers to share their experiences on switching suppliers and how the process could be improved.

    First published during the 2015 to 2016 Cameron Conservative government

  • We’re seeking views on ways to improve consumer choice, including improving advice and representation and making switching suppliers faster.

    First published during the 2015 to 2016 Cameron Conservative government

  • Explains the UK’s position on cross-border enforcement of consumer protection within Europe.

    First published during the 2015 to 2016 Cameron Conservative government

  • Explains the Consumer Protection Partnership’s work to date and sets out its current areas of concern.

    First published during the 2015 to 2016 Cameron Conservative government

  • We are seeking views on how terms and conditions (T&Cs) can be made more user-friendly and on proposals to introduce fines for unfair terms.

    First published during the 2015 to 2016 Cameron Conservative government

  • Government response to the independent review of the UK's system for the recall of unsafe products by Lynn Faulds Wood.

    First published during the 2015 to 2016 Cameron Conservative government

  • We're seeking your views on 2 European Commission proposals on the online and distance sale of tangible goods and supply of digital content.

    First published during the 2015 to 2016 Cameron Conservative government

  • We are seeking views on the government’s proposed new strategic steer to outline the priorities for the CMA during this parliament.

    First published during the 2015 to 2016 Cameron Conservative government

  • Proposed changes to the UK's furniture flammability laws to improve safety, make UK furniture greener and bring savings to industry.

  • The government response to the Competition and Markets Authority’s report on the super-complaint by Which?.

    First published during the 2015 to 2016 Cameron Conservative government

  • Review considering the case for allowing businesses to take civil action against copycat packaging.

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Describes what the Consumer Rights Act 2015 aims to achieve and when it came into effect.

    First published during the 2015 to 2016 Cameron Conservative government

  • A consultation on draft guidance on the new unfair contract terms provisions in the Consumer Rights Bill.

  • Explains government policy and actions to encourage consumer dispute resolution without going to court, including details of the regulations.

    First published during the 2015 to 2016 Cameron Conservative government

  • About the network of UK organisations providing advice and help to consumers and businesses, and enforcing consumer law.

  • How the government is changing some laws to help consumers.

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government