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Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
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Consultations and strategy
Data, Freedom of Information releases and corporate reports
A call for evidence on consumer protection measures applying to the re-sale of tickets for entertainment and sporting events.
Government response to the review of consumer protection measures in the online ticket resale market.
First published during the 2016 to 2019 May Conservative government
Seeking views on proposed changes to the ATOL consumer protection scheme.
This consultation seeks comments on proposals to amend the Food Law Code of Practice.
We're asking consumers to share their experiences on switching suppliers and how the process could be improved.
First published during the 2015 to 2016 Cameron Conservative government
We’re seeking views on ways to improve consumer choice, including improving advice and representation and making switching suppliers faster.
Explains the UK’s position on cross-border enforcement of consumer protection within Europe.
Explains the Consumer Protection Partnership’s work to date and sets out its current areas of concern.
We are seeking views on how terms and conditions (T&Cs) can be made more user-friendly and on proposals to introduce fines for unfair terms.
Government response to the independent review of the UK's system for the recall of unsafe products by Lynn Faulds Wood.
We're seeking your views on 2 European Commission proposals on the online and distance sale of tangible goods and supply of digital content.
We are seeking views on the government’s proposed new strategic steer to outline the priorities for the CMA during this parliament.
Proposed changes to the UK's furniture flammability laws to improve safety, make UK furniture greener and bring savings to industry.
The government response to the Competition and Markets Authority’s report on the super-complaint by Which?.
Review considering the case for allowing businesses to take civil action against copycat packaging.
First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government
Describes what the Consumer Rights Act 2015 aims to achieve and when it came into effect.
A consultation on draft guidance on the new unfair contract terms provisions in the Consumer Rights Bill.
Explains government policy and actions to encourage consumer dispute resolution without going to court, including details of the regulations.
About the network of UK organisations providing advice and help to consumers and businesses, and enforcing consumer law.
How the government is changing some laws to help consumers.
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