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Externally commissioned qualitative research with small businesses whose turnover is between £10,000 to £30,000 per year.
Qualitative research with self employed individuals who earn between…
Research to track the 2022 to 2023 Self Assessment advertising campaign to understand and measure its effectiveness.
Quantitative research with Self Assessment customers. HM Revenue and…
HMRC commissioned IFF Research to explore newly registered Income Tax Self-Assessment (ITSA) customers’ views on registration timing and timely payment of tax.
Prepared by IFF Research for HMRC Rob Warren, David Power, Malina…
Research to track the 2021 to 2022 Self Assessment advertising campaign and understand its effectiveness.
The research provides an understanding of how more complex incomes can affect a self-employed customer’s ability to manage their finances and tax affairs.
Research to better understand Self Assessment customers dealing with financial difficulties.
This research summarises tracking of the 2020 to 2021 Self Assessment advertising campaign and measures its effectiveness.
Research to explore how Self Assessment customers perceived their initial correspondence from HMRC after it had begun a compliance check.
Research to understand how trigger prompts affect customer experiences of completing their Self Assessment tax return.
Research into customer communication preferences relating to potential changes to penalty regimes for Self Assessment and VAT.
This research summarises tracking of the 2019 to 2020 Self Assessment advertising campaign and measures its effectiveness.
This research sought to identify, develop and test support options that could help prevent debt among Self Assessment customers.
This research summarises tracking of the Self Assessment advertising campaign and measures its effectiveness.
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