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Work out what success looks like for your service and identify metrics which will tell you what’s working and what can be improved, combined with user research.
Choosing the best way to measure the success of your service.
How to use performance data to improve your service: getting started, what to measure, using data.
All transactional public facing services must provide quarterly service performance data to data.gov.uk
This series brings together all documents relating to Our performance
Testing frontend performance so users can access your service quickly.
How the Infrastructure and Projects Authority works with industry to improve the delivery and performance of infrastructure
Performance statistics for prisons and probation.
Guidance and tools to help you understand and analyse your school or college's performance.
The government has reviewed whether its spending processes for digital spend maximise value for money. This document sets out key findings and recommendations.
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