The Charity Commission
Featured
How to set up and use your new ‘Charity Commission Account’ to access online services on behalf of your charity.
Charity Commission finds serious failings at Quba Trust
Press release
Former trustees of an international aid charity disqualified by Charity Commission.
Regulator to investigate Catholic charity over repeated failure to comply with legal duties
Press release
The Charity Commission has launched a statutory inquiry into The Order of Friars Minor Conventual.
Regulator to investigate animal rescue charity over its failure to comply with an Official Warning
Press release
The Charity Commission has launched a statutory inquiry into The Dog You Need.Com.
To mark ‘Giving Tuesday’, a global day of generosity, the Fundraising Regulator, Charity Commission for England and Wales and Action Fraud join forces to remind people how to give with confidence.
Charity Commission case reports, decisions made, inquiry reports, regulatory alerts and statements on live cases.
Latest from The Charity Commission
What we do
We register and regulate charities in England and Wales, to ensure that the public can support charities with confidence.
The Charity Commission is a non-ministerial department.
Follow us
Documents
Transparency and freedom of information releases
Our management
Contact The Charity Commission
Contact Centre
Our advisors are available Monday to Friday, 9am to 5pm, except for Wednesday between 12:00pm and 1pm when we are closed for staff training.
0300 066 9197
Our Contact Centre will be closed from 12:30pm on Tuesday 24 December, until 9am on Monday 30 December. It will also be closed on Wednesday 1 January 2025.
Our telephony lines will close to new calls no later than 4.45pm each day and no later than 11.45am each Wednesday morning, to allow us to reach customers who are already waiting.
Calls are charged at standard rate. Call charges and phone numbers - https://www.gov.uk/call-charges
Charity Commission Contact forms.
https://forms.charitycommission.gov.uk
Find out how to get a password or log in to Charity Commission online services.
https://www.gov.uk/guidance/online-services-for-charities
You can write to us at the address below, but you will get a much quicker answer by using the phone.
Charity Commission
PO Box 211
Bootle
L20 7YX
The Charity Commission is committed to providing a quality service to all our customers, and we expect everyone who comes into contact with our staff to treat them with respect.
Read our unacceptable customer behaviour policy and procedure.
https://www.gov.uk/government/publications/charity-commission-unacceptable-customer-behaviour-policy-and-procedure
Report a serious incident on behalf of a charity’s trustee body
You may experience technical issues with the Reporting Serious Incidents (RSI) form. We apologise for any inconvenience.
If you require help, please contact us on 0300 066 9197 during our opening hours of 9am to 5pm Monday to Friday.
Charities must report serious incidents to us, and explain how incidents are being dealt with
Find out how to report serious incidents and what to report.
https://www.gov.uk/guidance/how-to-report-a-serious-incident-in-your-charity
Whistleblowing
Find out what sort of wrongdoing you can report to the Charity Commission, and how to report it.
https://www.gov.uk/guidance/report-serious-wrongdoing-at-a-charity-as-a-worker-or-volunteer
Freedom of Information (FOI) requests
Read our privacy notice about how we process your data when you submit a Freedom of Information (FOI) request
www.gov.uk/government/publications/charity-commission-freedom-of-informationenvironmental-information-regulations-request-privacy-notice
Make an FOI request
- Read about the Freedom of Information (FOI) Act and how to make a request.
- Check our previous releases to see if we’ve already answered your question.
Corporate information
Jobs and contracts
Read about the types of information we routinely publish in our Publication scheme. Find out about our commitment to publishing in Welsh. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use. Find out About our services.