Valuation Office Agency
Featured
Agents suspended as the VOA investigates a potential breach of its standards.
Statistics on business floorspace
News story
We’re asking for your views on how we share some of our statistics.
Warning of false VOA emails
News story
Be aware of emails claiming to be from the VOA.
How to choose a business rates agent
Blog post
Use our checklist to choose an agent to manage your business rates.
Council Tax: your questions answered
News story
Explaining the process for challenging your Council Tax band and answering some common questions.
Council Tax band challenges
Blog post
You can contact the VOA if you think your property may be in the wrong Council Tax band. In this blog, we explain the process.
Latest from the Valuation Office Agency
What we do
The Valuation Office Agency (VOA) gives the government the valuations and property advice needed to support taxation and benefits.
VOA is an executive agency, sponsored by HM Revenue & Customs, supported by 1 public body.
Follow us
Documents
Transparency and freedom of information releases
Our management
Contact VOA
Contact the VOA
For information and guidance relating to common queries or to make a general enquiry, please see the contact VOA page.
Media enquiries
If you are a journalist with a media enquiry about the Valuation Office Agency, you can contact our press office. Our press office cannot help with customer service enquiries.
Make an FOI request
- Read about the Freedom of Information (FOI) Act and how to make a request.
- Check our previous releases to see if we’ve already answered your question.
- Make a new request by contacting us using the details below.
Freedom of information
We will acknowledge your request within three working days. If you have not had an acknowledgement please contact the VOA.
High profile groups within VOA
Corporate information
Jobs and contracts
Find out about our commitment to publishing in Welsh. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use.