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Measuring Council Tax and non-domestic rating customer perceptions.
The Coal Authority's customer standards sets out the service we're committed to provide to our customers.
Customer declaration of specific uses of the scheduled category 1 or 2 substances (multiple transactions).
Research into customer views of a proposed online PAYE service from HM Revenue and Customs.
Analysis of results of the HMRC Customer Survey for 2008 to 2011.
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Service Standard assessment report DVLA Customer Account 24/01/2023
This report details the findings from the 2019 Mid-sized business customer survey to explore attitudes and perceptions of HMRC and tax policy.
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