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Bring photo ID to vote Check what photo ID you'll need to vote in person in the General Election on 4 July.
An executive summary of the quantitative findings from the annual Customer Service survey 2017-18
Service Standard assessment report Single Customer Account - Child Benefit 20/03/2023
Customer service standards for family visa applications if you're applying from inside or outside the UK.
Employment Tribunal decision.
Research into large businesses' experiences of dealing with HMRC, their views on administration of tax policy and wider influences on their attitudes to tax.
A report about the findings of the 2017 Compensation Recovery Unit customer satisfaction survey.
Guidance on how UK Visas and Immigration processes information supplied as part of customer research surveys.
The latest information from the Crown Commercial Service to help government, public and third sector organisations buy common goods and services.
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