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Bring photo ID to vote Check what photo ID you'll need to vote in person in the General Election on 4 July.
Immigration staff guidance on sponsorship customer service standards.
Service Standard assessment report Customer View 05/07/2023
The Insolvency Service's commitment to our customers.
Tells HM Passport Office staff how to handle customers who exhibit threatening, abusive or violent behaviour.
The Insolvency Service’s performance against its 2014 to 2015 customer measures.
Research on the customer experience of government funded business support services. BIS research paper 155.
Research to improve the experience of contacting HM Revenue and Customs for individual taxpayers.
FOI response to the request about 'Customer Relationship Management' software
Request for copies of data or reports on customer or stakeholder satisfaction.
This report provides an overview of benefit customers’ satisfaction and experience of the service they received from DWP between April 2020 and March 2021.
This document contains information on: Unreasonably Persistent Customer Contact
First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government
This report describes the main findings from the department's 2021 customer survey.
How we contact customers when carrying out surveys, information we’ll never ask for and details of current surveys.
Research on what customers think is a good service from HM Revenue and Customs.
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