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Bring photo ID to vote Check what photo ID you'll need to vote in person in the General Election on 4 July.
Data on UK Visas and Immigration (UKVI) customer service operations.
The HMRC Customer Survey Annual Report describes the main findings from the latest wave of data collection (2014 to 2015).
This service commitment lets you know what you should expect from the Environment Agency (EA).
Brochures about how CCS is dedicated to working with customers across all areas of the public and third sector.
Survey and analysis of Child Benefit customers' experience of dealing with HM Revenue and Customs.
Research to explore how HMRC customers are likely to respond to digital Self Assessment services and why, to inform service design.
The Insolvency Service commissions an annual survey of its customers to measure and track levels of satisfaction with the service that the Agency provides.
This paper estimates the value of an individual’s time gathering and providing information to HM Revenue and Customs to meet their obligations.
This report details the findings from the 2018 Mid-sized business customer survey to explore attitudes and perceptions of HMRC and tax policy.
This report describes the main findings from the 2017 survey and includes the results for each of the 3 groups.
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