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Use this form to apply for a customer information order under the Proceeds of Crime Act 2002, section 363.
Research to explore the views and experiences of Child Benefit customers.
Research to look into customers’ experience of dealing with HM Revenue and Customs.
Appendices for the research into tax credit customers needs during their transition out of the tax credit system.
This guide sets out what you can expect from us and what we expect of you when dealing with complaints, correspondence and all other contact with us
Understanding Needs Enhanced Support customers who call HM Revenue and Customs Contact Centres
Research on results of the HMRC Customer Survey for 2008 to 2012.
Research into the Information needs of tax credit customers during their transition out of the tax credits system.
CMA finds that Nationwide Building Society breached Article 4 of the Payment Protection Insurance Market Investigation Order 2011 by providing incorrect information to PPI customers.
Factsheet about Access to Work and how it can help overcome barriers to starting or keeping a job if you have a disability or long term health condition.
Find out if you’re a trust or company service provider who needs to register for supervision with HMRC under the money laundering regulations.
Qualitative research to explore how HMRC customers form opinions of their experience with us, to help inform the future HMRC Customer Survey.
Research into the Large Business Customer Survey results from 2009.
How organisations can report and manage operational issues on PSN.
Research with customers whose payment required manual allocation by HMRC.
If a customer dies, their student loan can be cancelled.
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