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Richard Fowler has been appointed as the Adjudicator's Office Head of Office.
Find out how to contact the Adjudicator's Office.
How we contact customers when carrying out surveys, information we’ll never ask for and details of current surveys.
Mike McMahon has been appointed as the permanent Adjudicator. He will replace Paul Douglas, the current interim Adjudicator, in September 2023.
Use the authority to act form to tell the Adjudicator's Office you want someone else to represent you, like an accountant, friend, or relative.
Send details of your complaint or review request to the Adjudicator’s Office.
A guide to explain the role of the Adjudicator and Adjudicator’s Office when investigating complaints about HM Revenue & Customs (HMRC) and the Valuation Office Agency (VOA).
The Adjudicator, Helen Megarry is pleased to publish her 7th annual report which reflects on our performance during the period 1 April 2022 to 31 March 2023.
Paul Douglas will be in post until a permanent Adjudicator is appointed.
The Adjudicator, Helen Megarry is pleased to publish her 6th annual report which reflects on our performance during the period 1 April 2021 to 31 March 2022.
Accessible documents at the Adjudicator’s Office
Use this online form to make a complaint against HMRC, the Valuation Office Agency or the Adjudicator’s Office, or to request a review of a Windrush Compensation Scheme decision.
The Adjudicator, Helen Megarry is pleased to publish the Adjudicator's Office business plan which covers the period 1 September 2021 to 31 March 2024.
When and how to contact us about a decision made under the Home Office Windrush Compensation Scheme or complain about how the Home Office handled a compensation claim.
The Adjudicator, Helen Megarry is pleased to publish her 5th annual report which reflects on our performance during the period 1 April 2020 to 31 March 2021.
The home of The Adjudicator’s Office on GOV.UK. The Adjudicator’s Office investigates complaints about HM Revenue and Customs (HMRC) and the Valuation Office Agency (VOA). We review Home Office decisions on entitlement to co…
When and how to complain to the Adjudicator's Office about their service or decision.
When and how to complain to the Adjudicator's Office about HM Revenue and Customs (HMRC) or the Valuation Office Agency (VOA).
The Adjudicator’s Office investigates complaints about HM Revenue and Customs (HMRC) and the Valuation Office Agency (VOA). We review Home Office decisions on entitlement to compensation, under the Windrush Compensation Sche…
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