Policy paper

GDS transformation programme (2013 to 2015)

Overview of the digital transformation programme, including details of the 25 exemplar projects.

• From: Government Digital Service
• Published: 1 June 2013

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

Documents

Digital transformation programme

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Digital transformation exemplar services

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Exemplar 1: Register to vote

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Exemplar 2: Find an apprenticeship

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Exemplar 3: Redundancy payments

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Exemplar 4: Renew a patent

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Exemplar 5: Land registry

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Exemplar 6: Student finance

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Exemplar 7: Waste carrier registration

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Exemplar 8: Rural payments

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Exemplar 9: View driving licence

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Exemplar 10: Personalised registrations

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Exemplar 11: Vehicle management

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Exemplar 12: Carer’s Allowance

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Exemplar 13: Claim Personal Independence Payment (PIP)

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Exemplar 14: Universal Credit

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Exemplar 15: PAYE for employees

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Exemplar 16: Digital Self Assessment

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Exemplar 17: Your tax account

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Exemplar 18: Agent Online Self Serve

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Exemplar 19: Registered Traveller Service

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Exemplar 20: Passports

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Exemplar 21: Visas

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Exemplar 22: Civil claims

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Exemplar 23: Make a claim to an employment tribunal

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Exemplar 24: Prison visit booking

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Exemplar 25: Lasting power of attorney

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Details

The digital transformation programme sought to transform 25 major transactional services to make them digital by default and simpler, clearer and faster to use. With help from the Government Digital Service, 8 departments across government set about redesigning these digital exemplars based on the needs of users, not the needs of government.

The programme ran from January 2013 to March 2015.

Published 1 June 2013