SW09100 - Customer Engagement: Contents
-
SW09105Business Unit Application and Approval
-
SW09110Initial Engagement
-
SW09115Marketing Material
-
SW09120Appoint a Customer Organisation Representative
-
SW09125Designing the Room
-
SW09130Customer Learning
-
SW09135Dealing with Agents
-
SW09140Agent Authorisation
-
SW09145Other Government Departments and Agencies
-
SW09146Private Sector Organisations
-
SW09150Dealing with Multiple Organisations in a Room