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Bring photo ID to vote Check what photo ID you'll need to vote in person in the General Election on 4 July.
We're seeking your views on how to ensure that our regulatory, competition and enforcement regimes are suitable for the modern economy and the modern consumer.
This brief is about how the UK’s withdrawal from the EU affects end-customer claims for refunds of VAT overpaid to a supplier.
Evaluation of the Department for Business, Innovation and Skills impact assessment for Consumer redress for misleading and aggressive commercial practices
Case study on the ‘Know your consumer rights’ campaign led by BIS in partnership with the Office of Fair Trading and Consumer Focus.
Research into multi-buy sales promotions for alcohol.
In this analysis we explore the drivers of recent low rates of consumer price inflation and consider the experiences of different sectors during the coronavirus (COVID-19) pandemic.
Literature review for BIS to explore the relationships between, and evidence base for, consumer empowerment and economic growth. Identifies …
Research report for BIS. Makes recommendations on how the various pieces of legislation on the sale and supply of goods and services to consumers…
Quantitative and qualitative research exploring the role of energy labels in shaping consumer choices around energy efficiency.
An independent research report.
Research exploring why some customers do not fully comply with the requirements for reporting and managing their tax credits claim.
A research paper from the CMA
Our plan to empower and protect retail energy consumers, through increased competition and transparency and enhanced consumer protection.
This research aimed to inform the design of communications to discourage benefit fraud and other non-compliant claimant behaviour.
Two papers from the CMA's Behavioural Hub discussing and summarising evidence on online choice architecture (OCA) and how it potentially causes harm.
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