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Consultations and strategy
Data, Freedom of Information releases and corporate reports
An executive summary of the qualitative findings of research undertaken with debtors and creditors exploring experiences of unmanageable debt and actions to resolve it.
Documents that we may need to see about you and your company as part of our due diligence processes
The CMA finds the proposed merger between two major air conditioning and refrigeration wholesalers could mean less competition and choice for customers in Aberdeen.
A selected summary of findings from the annual survey carried out by research agent Ipsos MORI in the autumn of 2013.
A keynote speech delivered by Marcus Bokkerink, Chair of the Competition and Markets Authority, to the Fordham Competition Law Institute Conference
Company sold unnecessary service plans to vulnerable customers and told them they would be charged if they cancelled
We welcome views on a number of potential options for improving the range of data HM Revenue and Customs (HMRC) collects, uses and responsibly and safely shares across government.
This paper sets out the criteria HMRC will use to identify vulnerable customers in relation to Direct recovery of Debt legislation.
Research on what customers think is a good service from HM Revenue and Customs.
This research report summarises the results from the 2014/15 Customer Tracking Survey.
Two research reports providing the results from a pilot with Council Tax customers.
A warning to Self Assessment customers who may be targeted by criminals.
Don’t include personal or financial information like your National Insurance number or credit card details.
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